Lemon Law

The North Carolina Lemon Law, also known as the New Motor Vehicles Warranties Act, applies to new passenger cars, pick-up trucks, motorcycles, and most vans bought in North Carolina. It requires manufacturers to repair defects that affect the use, value, or safety of a new motor vehicle within the first 24-months or 24,000 miles (whichever comes first). 

 

If the manufacturer hasn’t fixed your car after a "reasonable number of attempts", you are entitled to choose a comparable new replacement vehicle or a refund. This means that the car has been seen for the same problem four (4) or more times, or that it has been out of service a cumulative total of 20 or more business days during a 12-month period of the warranty. 

If your car is a "lemon", you may be entitled to a refund of:

 

  • The full contract price including, but not limited to, charges for undercoating, dealer preparation, and installed options, plus the non-refundable portions of extended warranties and service contracts.

  • All upfront charges, including but not limited to, sales tax, license, and registration fees.

  • All finance charges you incurred after you first reported the problem to the manufacturer or authorized dealer.

  • Any incidental damages (like rental car costs), less a reasonable allowance for your use of the vehicle. 

Under the North Carolina Lemon Law and other related claims, it is possible to recover your attorney fees and litigation costs. Please call now to speak with an attorney who can help you determine if you have a "lemon", what additional legal claims you may have, and the best next steps to take. 

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